How to Become a Flight Attendant for British Airways

Опубликовал Admin
24-10-2020, 13:00
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Becoming a flight attendant for British Airways is a highly competitive endeavor, so be prepared to show your best self. You must meet several qualifications to become a flight attendant for British Airways, the first of which is to live and work in the United Kingdom. Your physical capabilities and appearance will also be considered. You can apply for open positions through the British Airways website.

Becoming Qualified

  1. Live and work in the United Kingdom. British Airways cannot employ anyone who doesn’t have the legal rights to live and work in the U.K. Unfortunately, that means foreign citizens are not qualified to work for the airline. Ensure you have the proper paperwork, like a biometric residence permit, to provide to the company.
    • If you don’t qualify to work for British Airways, become a flight attendant for a national airway, instead.
  2. Obtain a passport. You’ll need a valid passport to travel as a flight attendant. This process can take several weeks, so plan to apply for a passport before you apply for a position as a flight attendant. Do an Internet search to find out the requirements and instructions for obtaining a passport in your area.
  3. Meet the physical requirements. You must be in good health to become a flight attendant, and will be turned down if you have chronic health conditions. The position also requires constant lifting and pushing as well as standing for long periods. Get a physical from your doctor and obtain paperwork stating you are able to complete these physical tasks.
    • You must be 18 to work as a flight attendant, however, the average age for a flight attendant is between 21 and 55.
  4. Comply with the appearance requirements. To work for British Airways, your height must be between 1.575 m (5 ft 2 in) and 1.85 m (6 ft 1in). Due to the limit in aisle space, size is important and your weight must be in proportion to your height. No tattoos or body piercings are permitted to show through your uniform, which may consist of a short-sleeved or long-sleeved shirt paired with a skirt or pants.
    • Female employees are required to wear heels, tights with their skirt, and a fully made-up face. Their hair may not be colored “unnaturally” and must be styled neatly.
  5. Improve your customer service skills. Flight attendants will interact with diverse ethnicities, cultures, age groups, and races. You must remain professional and courteous at all times. Develop your communication skills by making eye contact with your audience, speaking clearly and eloquently, and listening carefully to others.

Applying and Interviewing

  1. Complete the online employment application form. Go to the “Careers” section of the British Airways website and click on “Cabin Crew.” Vacancies will be listed on the left-hand side of the page. Click on the one you want, read the description, then click the red “Apply Now” button on the left-hand side of the page to access the application. Fill out each section thoroughly to provide your contact information, education, work history, and experience.
    • You may be asked to answer pre-application questions to determine if you are right for the position.
  2. Book an assessment. If your application meets the criteria, British Airways will require you do an assessment. You can book the assessment and take it online at a time that works for your schedule. You may be required to complete three psychometric tests, including a situational judgement test, an ability test, and a personality questionnaire.
    • Situational judgement tests look at your ability to choose the correct course of action in a variety of scenarios. Ability tests test your numerical, verbal, and logical reasoning skills. Personality questionnaires look at your behavioral preferences.
    • Do an Internet search to find more information about and practice questions for psychometric tests.
  3. Interview with the company. Once you’ve passed you assessment, you’ll do an in-person interview with British Airways. Dress professionally, arrive on time, and bring any documentation you may need, such as your resume, referrals, or letters of recommendation.
  4. Perform a presentation exercise. During your interview, you may be asked to do a presentation exercise. This exercise will be specific to the role you applied for, so expect the presentation to be centered around customer service. For example, you may be asked to demonstrate the safety gear or to serve refreshments. Typically, you will be given information about the exercise in advance so that you have time to prepare for it.

Passing Pre-Employment Checks

  1. Complete the required background check. If you are offered a position with British Airways, you’ll need to pass several pre-employment checks before beginning work. The first is a background and counter-terrorism check that covers up to 10 years of criminal and employment history.
    • Employment offers will be withdrawn if applicants fail the background check. Employees may fail due to criminal history, such as felony charges on their record.
  2. Get your European Aviation Safety Agency Cabin Crew Attestation. If you don’t already have it, you’ll need an EASA CCA before you can work as a flight attendant. Complete your safety training by an approved training organization and submit your documentation to your supervisor.
    • Visit the EASA website to learn more and to find approved training organizations.
  3. Participate in flight training. British Airways will provide flight training, including a safety and procedures course to learn about the features and safe operation of an aircraft. Another course you may be enrolled in will specialize in customer service. The course will focus on communicating effectively, listening skills, building relationships, and creating a good first impression.
    • You will also be provided with policies regarding your uniform and appearance at this time.
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